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"Our primary objective is to make each customer's
service experience as convenient, efficient, and effective as
possible"
We
offer a full range of
Mechanical,
Electrical and
Body repairs for your Vehicles. Our state of
the art computerized diagnostic center will diagnose what is wrong
with your vehicle along with our expert staff who are
professionally trained for this. Our qualified technicians will
then install new from our parts facility. We use our equipment and
training in repairing your car to provide you with the best
possible repair service available.
From the simplest
maintenance question to the most complex mechanical repair, our
trained technicians have the experience and expertise to resolve
any possible service need.
Body shop:
Any
damage to your vehicle can be distressing, whether a minor scratch
or a more serious collision. With our hi-tech equipped Body shop
you are guaranteed peace of mind. Your vehicle will be returned to
near factory condition by our trained technicians. Color System
swatches are also used to ensure the best match to your car's
existing paintwork.
With our modern and fully automatic spray
booth together with our most skilled painter would undoubtedly
uplift the standard!
The Service Call
From
the moment you call for your service appointment, a Service
Consultant begins collecting vital information and details to help
evaluate your concern. We immediately begin determining whether
your service call can be fulfilled through an a quick visit, or
possibly require a more extensive one-to-one consultation with a
service expert. Through detailed discussion we analyze and begin
considering all possibilities of the problem. We then confirm the
availability of any special order parts that may be required for
the repair. We also anticipate how long the repair may take,
schedule a convenient time for you to come in, and make
arrangements for any alternative transportation that you may
require.
Vehicle Drop-Off
Your
Service Consultant will be available to help you upon your
arrival. We will carefully inspect your vehicle and if needed, a
sales Specialist will accompany you on a test drive. Following
this, a repair order is prepared. This process, together with our
in-house system, which maintains detailed history of the work
performed on your vehicle, creates the perfect environment for our
team to take care of your vehicle.
Vehicle Diagnosis & Repairs
Our
Technicians are committed to delivering the finest quality service
through accuracy, consistency, and efficiency. Our trained
Technicians have the expertise and familiarity with sales
problem areas, common failure points, and practical service needs
of your particular models. We take great pride in our
craftsmanship and we are dedicated to constantly developing our
sales skills to persevere the changes in technology.
Keeping You Informed
Our
team takes great effort to ensure that our promise time is
achieved.
Through teamwork and communication, we can provide you with up to
date vehicle status information and recommend any additional
repairs needed. Your Service Consultant invites any questions you
may have about the status of your vehicle.
Vehicle Delivery
Prior
to vehicle delivery, your Service Consultant will contact you and
review the details of the work performed on your vehicle. Upon
arrival, your Service Consultant will address any questions you
may have or if necessary, schedule an appointment for future
visits. Our cashier will process your payment and arranges the
washed vehicle to be delivered to you. ( Express Check-Out can be
arranged upon request to minimize delivery time) Copy of invoice
will be faxed or e-mailed to you After review of invoice, if
required, your Service Consultant will address any questions you
may have Return signed copy of invoice with credit card
information via fax Vehicle can be picked up with no waiting
required
Maintenance
ELGAT
Maintenance System has been devised with the following objectives:
maximize vehicle safety, reliability, and minimize breakdowns
resulting from wear, at minimum cost. The Service Interval Light
system will indicate when you are due for service based on your
driving habits.
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Services
